Ultra Moisture

Thank you for the honest feedback on our Olay Ultra Moisture Shea Butter Beauty Bar. We appreciate your loyalty to our products, and we regret to confirm that the larger 3.75oz bars have been discontinued and are no longer available. Please know that decisions to start or stop making a product are based on consumer demand, and feedback like yours is extremely valuable. We can assure you that we will be sharing your comments with the rest of our Olay Team. We would really like the opportunity to understand more about what happened and assist you further. Whenever you find the time, feel free to give us a call at (800) 652-9261 or send us an email through the contact us page on our website.

By undefined

Thank you for reaching out about your Olay Ultra Moisture with Shea Butter Beauty Bar. It may help to know that this product used to be available in two different sizes: our 3.25 oz bar and the 3.17oz bar. However, we did discontinue the larger 3.25oz bar. We apologize for any confusion. Your satisfaction is our priority, and we would love to chat more. Whenever you get the chance, please feel free to give us a call at (800) 652-9261 or send us an email through the Contact Us page on our website.

By undefined

Thank you for getting in touch about our Olay Ultra Moisture Shea Butter Bars. We're sorry that you aren't satisfied with the product's size. When we're designing our products, we try to do some extensive research and consumer testing in order to create features we think our consumers will love. Of course we understand that everyone has their own preferences and this is why we're glad you reached out. We have discontinued our 3.75 oz bars but we want to assure you that your comments will reach the appropriate people on our team. We hope this won't discourage you from using any of our products in the future and would love to hear more from you. When you have the time, we ask that you write to us through our Contact Us page.

By undefined

Thank you for getting in touch about our Olay Ultra Moisture Shea Butter Beauty Bar Soap. We'd like to express how disappointed we are in hearing of your more recent experience. This isn't the kind of results we want for any of our consumers and we can understand if this was frustrating for you. Please know that we will be sharing every detail with our Health and Safety Team, as well as the rest of our Olay Team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we do recommend that you discontinue from using the product. When you have the time, please write to us through our Contact Us page so we can better assist you.

By undefined

Hi Stankfrank, Thank you for taking the time to get in touch with us about the Olay Ultra Moisture Shea Butter Bar Soap, and we do apologize that you are having this issue with the product. What you've described is not something we would expect. We ask that you please contact us at 1-800-285-5170, so that we can speak with you more about this.

By Aizaz Khalid